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How awi4d Handles Your Personal Data

This Privacy Policy explains exactly what data awi4d collects when you open an account, make deposits via DANA, OVO, or GoPay, and use our platform — and how we keep that data safe.

Account data protectedDANA, OVO, GoPay wallet info securedNo data sold to third partiesYou can request your data anytimeCookie controls in your account settings

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is ready to help. You can reach us through live chat inside your account, by email, or through our help desk — whichever works fastest for you from your mobile.

What We Collect and Why We Collect It

awi4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with awi4d, we collect the details you provide at registration — your name, email address, phone number, and the e-wallet identifier tied to your DANA, OVO, or GoPay account. We also collect transactional data each time a deposit or withdrawal is

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processed through those local payment rails. During your sessions, we log device type, browser version, and IP address to support account security and detect unusual access patterns — for example, if a login comes from an unfamiliar device in Bekasi while your usual sessions run from
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a mobile browser elsewhere. We do not collect payment credentials like your DANA PIN or OVO app password; those stay inside your e-wallet app and never pass through our servers. Usage data — which sections of the platform you visit and how long sessions last —
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helps us improve page load times and account navigation. All collected data is held on encrypted servers, and access within our team is restricted to staff with a direct operational need. We do not sell, rent, or trade your personal data to marketing networks or unaffiliated
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third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers require to complete your transaction, and is governed by their own published privacy terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every part of how we store and process your data is designed around the principle that your account belongs to you. From cookie controls to wallet data retention, here is what we actually do — not just what we say we do.

Encrypted Data Storage

Your account details and payment records are stored on encrypted servers. Access is restricted by role, and any internal request to view account data is logged for audit purposes.

Cookie Controls

We use session cookies to keep you logged in across your mobile browser and desktop. You can adjust cookie preferences in your account settings; turning off non-essential cookies does not break account access.

Payment Data Retention

Transaction records tied to DANA, OVO, and GoPay deposits are retained only as long as required for account verification and dispute resolution. Once retention is no longer required, records are deleted from active systems.

Your Right to Request Changes

You can ask us to correct inaccurate account data, request a full export of what we hold, or submit a deletion request — all through live chat or a help desk ticket within your account.

Common Questions About Your Privacy on awi4d

These are the questions we actually receive about data handling, cookie use, payment info and account rights. If your question is not here, open a chat from your account dashboard.

We store your name, phone number, email, and the e-wallet reference linked to your DANA, OVO, or GoPay account. We also retain session logs and transaction records for account security and dispute resolution.

We share only the minimum required with your payment provider to process a transaction. We do not share your e-wallet details with advertisers or unaffiliated third parties under any circumstances.

Open a help desk ticket or start a live chat from inside your account. Include your registered phone number and specify that you want a data export. We will respond through the same channel.

Yes. Submit a deletion request via the help desk ticket system. Some transactional records may be retained for a legally required period before full deletion, and we will confirm the timeline in our response.

We use session cookies to maintain your login state across mobile and desktop. Non-essential cookies can be turned off in account settings. Disabling them does not prevent you from accessing your account or making deposits.

GoPay and other payment transaction records are kept for as long as needed for account verification and any open disputes. Once that period ends, records are removed from our active database systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How awi4d Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Controls

Payment Data Retention

Your Right to Request Changes

Common Questions About Your Privacy on awi4d

01 What personal data does awi4d store when I open an account?

02 Does awi4d share my DANA or OVO details with anyone?

03 How do I request a copy of the data awi4d holds on me?

04 Can I ask awi4d to delete my account data?

05 How does awi4d use cookies and can I turn them off?

06 How long does awi4d keep my GoPay transaction history?

Privacy Policy

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